PRIVACY POLICY: This Privacy Policy describes Better Outcomes Home Care policies and procedures on the collection, use and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Better Outcomes Home Care is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.
INFORMATION COLLECTION: We collect only the information necessary to provide and improve our services. This may include your name, email address and phone number. We do not sell, rent, or share this information with any third parties.
HOW WE USE YOUR INFORMATION: The information collected is used solely for communicating with you as the intended party. We do not share or sell your personal information with external parties for marketing or any other purposes. Additionally, no mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may use personal data for the following purposes:
- To provide and maintain our service, including to monitor the usage of our service.
- To manage your Account and provide access to different Service functionalities.
- For the performance of a contract, including the development, compliance, and undertaking of a purchase contract.
- To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to our services.
- To provide you with news, special offers and general information about similar goods, services and events unless you have opted not to receive such information.
- To manage your requests to us. Messages sent through the Service may be stored on servers owned by third-party service providers.
SMS DISCLOSURE: By reaching us by SMS, you agree to receive recurring messages from Better Outcomes Home Care. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt-out of future messages or HELP for more information. No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes.
DISCLOSURE OF YOUR INFORMATION: Better Outcomes Home Care does not share any client data with third parties for marketing, promotional purposes, or any other purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.
We may disclose your Personal Information under the following limited circumstances:
- We have obtained your consent.
- We need to enforce our Terms of Service.
- We share information with partners or affiliates that have signed non-disclosure agreements with us only to provide you with a specific service.
- We respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights.
- When we believe disclosure is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to anyone’s physical safety, violations of Better Outcomes Home Care Terms of Service, or as otherwise required by law.
- We transfer Personal Information about you if Better Outcomes Home Care or its assets are acquired by or merged with another company.
We may share aggregated, non-identifiable information with others without further notice to you, such as the total number of people who used the Service in a specific month or the total number of messages sent during a particular period. INTERNATIONAL DATA TRANSFERS: Your Personal Information may be transferred to and processed in locations outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take steps to ensure your data is handled securely and in line with this Policy.
DATA RETENTION: We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We will also retain and use your Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
COOKIES AND TRACKING TECHNOLOGIES: Our Service may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your activity on the Service. You can control the use of cookies through your browser settings.
YOUR CHOICES: You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at 404-719-4126, support@betteroutcomeshomecare.com.
Policy Changes: We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy. Last updated: 03/24/25